HomeLease

1. Introduction

HomeLease ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, mobile applications, and related services (collectively, the "Platform").

2. Information we collect

We may collect the following categories of information:

Account data: name, email, phone number, password (hashed), role (tenant/owner), and profile photo.
Verification data: government ID, BVN/NIN references, property title documents, and related KYC materials submitted for review.
Transaction data: viewing requests, escrow records, payment references, agreements, and support tickets.
Usage data: device type, IP address, log data, and interactions with listings and features.

3. How we use information

We use personal information to:

Provide, maintain, and improve the Platform
Verify identities and property ownership
Facilitate viewings, escrow, sales, and rental agreements
Process payments through our payment partners
Respond to support requests and resolve disputes
Send service notifications and, with consent, marketing messages
Detect fraud, abuse, and security incidents
Comply with legal obligations

4. Location information

Property listings may display generalized location (area, city, state) publicly. Exact addresses and coordinates are shared only when viewing access is unlocked or as required to complete a transaction you have initiated.

5. Sharing with third parties

We share information with service providers who help us operate the Platform — including cloud hosting, identity verification, payment processing (e.g. Paystack), and email delivery — under contractual obligations to protect your data. We may disclose information if required by law or to protect the rights and safety of users.

6. Data retention

We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Verification documents may be retained according to regulatory and audit requirements.

7. Security

We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Your rights

Depending on applicable law (including the Nigeria Data Protection Act), you may have rights to access, correct, delete, or restrict processing of your personal information, and to withdraw consent where processing is consent-based. Contact us to exercise these rights.

9. Cookies and analytics

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings; disabling cookies may affect Platform functionality.

10. Children

HomeLease is not intended for users under 18. We do not knowingly collect personal information from children.

11. International transfers

Your information may be processed in Nigeria or other countries where our service providers operate. We take steps to ensure appropriate safeguards when data is transferred across borders.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on the Platform and update the "Last updated" date. Material changes may be communicated by email or in-app notice.

13. Contact

Privacy questions or requests may be sent to support@homeleasehq.com.